FAQ
Mediation questions, answered plainly.
Short answers for litigators, paralegals, adjusters, and coordinators scheduling a session with Amber Russell ADR.
Scheduling
How do we reserve a date?
Email contact@amberrusselladr.com with the case style, parties and counsel, two or three preferred dates, and a one-paragraph issue summary. You will get available dates within one business day. A date is held tentatively on request and confirmed when all parties sign the mediation agreement.
How far in advance should we schedule?
Two to four weeks is typical. Shorter notice is often possible for half-day Zoom sessions; ask.
What is the cancellation policy?
Cancellations or reschedules within seven calendar days of the scheduled start incur a 50% cancellation fee per party, unless otherwise agreed in writing. Rescheduling outside seven days is free.
Can we book a follow-up session?
Yes. Follow-up sessions are scheduled by agreement, usually at the half-day rate. Many cases that do not close on day one close on a short follow-up call once new information is in hand.
Format and logistics
Is mediation virtual only?
Sessions are conducted by Zoom statewide, which keeps fees flat and lets decision-makers in other cities attend. In-person sessions in Austin can be arranged case by case; travel is billed separately.
Do you require confidential mediation statements?
Strongly preferred, and they are read in full before the session. A useful statement is short: liability posture, damages model or medical summary, deposition highlights, prior demands and offers, and any obstacle to settlement the other side may not know about. Exhibits are welcome.
Who should attend?
Each party with full settlement authority, counsel, and for insured defendants the adjuster with authority. If authority sits with someone who cannot attend, tell us in advance so the day is planned around it.
How long does a session run?
Half-day blocks are four hours; full-day blocks are eight. Overtime is $425 per party per hour and is only used when everyone agrees the case is close.
Case fit and approach
What types of cases are a good fit?
Texas civil litigation where trial risk drives value: personal injury and wrongful death (auto, trucking, premises, product), catastrophic injury with future-damages disputes, commercial and contract disputes, and multi-party or coverage-driven matters. See Services.
Do you mediate family or criminal matters?
No. Amber Russell ADR handles civil litigation only.
Is Amber evaluative or facilitative?
Facilitative by default: the goal is for each side to see its own case clearly. When counsel asks for her view of the range or trial risk, she gives it directly and explains the basis, drawing on years of both defense-side and plaintiff-side litigation.
How are conflicts handled?
Amber continues to practice as a trial lawyer. Any prior relationship with a party, firm, adjuster, or carrier is disclosed before a date is confirmed, and she will decline a matter where neutrality could reasonably be questioned.
What if we do not reach a settlement?
You leave with a written summary of where the numbers stood, the open issues, and agreed next steps. If both sides want it, Amber stays available for follow-up calls at no charge for brief check-ins.
Is everything confidential?
Yes. Sessions are conducted under Texas Civil Practice and Remedies Code Chapter 154. Nothing said in caucus is shared with the other side without permission, and mediation statements are not retained after the matter closes.
Question we did not cover?
Email and you will hear back within one business day.